Privacy Notice
This notice explains how Focus Portraits handles personal data when you visit the website, send an inquiry, or book small event photography services. It applies to the website and related booking or communication steps, and it is written for users in Indonesia.
Data We Collect
We may process your name, email address, phone number if you provide it, inquiry message, shoot requirements, and preferred date and session details. We also process limited technical data such as server request metadata and browser and device information to keep the site working and secure.
Where Data Comes From
We receive data when you submit a contact form, send an email, call us, or share details during a planning call. Some technical data is generated automatically when you visit the website or use the form.
Cookies We Use
We use essential cookies to support basic site functions and privacy preference cookies to remember your choices. We do not confirm the use of analytics or marketing cookies on this website.
Cookie Controls
We use essential cookies for site operation and preference cookies to remember basic settings. If you block essential cookies, some parts of the website may not function properly.
Why We Use Data
We process personal data to answer inquiries, review event details, prepare a coverage plan and quote, confirm booking and access details, provide photography services, curate and edit images, deliver the private gallery, maintain website security, and keep necessary business records.
Service Providers
We may share limited data with trusted service providers that support website operation, security, communication handling, or technical delivery. They may use the data only for the services they provide to us and are expected to handle it securely.
Legal Disclosure
We may disclose personal data to comply with legal obligations, enforce our terms, protect our rights, or respond to lawful requests from authorities. Any disclosure is limited to what is reasonably necessary for that purpose.
Your Privacy Rights
You may ask to access, correct, or delete certain personal data, or to object to some processing where the law allows it. If we need to keep information for legal, accounting, or security reasons, we may not be able to complete every request in full.
How to Make a Request
To make a privacy request, use one of the contact methods listed below and describe what you want us to do. We may ask for enough information to verify your identity and locate the relevant records before we act on the request.
How Long We Keep Data
Inquiry records are kept for the period needed to respond and manage the booking. If a session is confirmed, related contact, planning, and delivery records are kept for service administration, accounting, dispute handling, and legal compliance, then deleted or anonymized when they are no longer needed.
Changes to This Policy
If we make a material change, we will post the revised version on this page and use a reasonable method to draw attention to it when appropriate. The date of the latest update should be checked each time you review the policy.
Contact Details
Use the contact details below for privacy questions, data requests, or concerns about this notice.